Terms & Conditions
Click On Maldron Terms & Conditions
Click On Maldron is our exclusive member rate which is only available when you book online at maldronhotels.com or the hotel’s official website. In order to avail of this, you must sign up to gain access to the member rate and exclusive packages & offers. Rates & promotional offers may vary by hotel & over time. Certain packages & offers may exclude the Click On Maldron member rate.
Hotel Reservations
Payment
Your credit card details are required to guarantee the reservation; however, no charge will be made at the time of booking (*excluding prepaid offers). Reservations cancelled outside of cancellation policy will incur a penalty equivalent to a one night’s stay which will be deducted from the credit card provided at the time of booking.
The property reserves the right to pre-authorise cards prior to arrival. Should the card decline, they also reserve the right to advise of this accordingly and request cancellation of the booking within the cancellation policy.
- For prepaid offers the full amount will be taken from the card provided at the time of booking and is non-refundable and non-transferable.
- Group bookings may have different cancellation policies depending on the contractual agreements for each individual group with specific hotels
Cash payments are welcome in all of our hotels. If you choose to pay in cash upon arrival, a security deposit in the form of cash or a pre authorisation on a credit or debit card will be requested, along with photo id. Acceptable identifications include passport or driving license.
Cancellations
Cancel your Maldron Hotels booking online or contact the hotel directly by time stated on confirmation email. Failure to do so will result in an amount equal to the value of the first night’s accommodation being charged to compensate the hotel for its loss of earnings (‘the Cancellation Fee’). Deposits paid by the guest will be applied against the Cancellation Fee owing.
Non-Arrivals
In the event of a guests’ non-arrival (no-show), an amount equal to the value of the first night’s accommodation charge will be applied to the credit card that was used to guarantee the booking or billed backed to the company where credit facilities are established to compensate the hotel for its loss of earnings (‘the Cancellation Fee’). Deposits paid by the guest will be applied against the Cancellation Fee owing.
Children
Child rates apply to children 2-12 years when sharing with adults. Infants under 2 years stay free of charge. Cots are available on request but cannot be guaranteed.
Special Instructions
Any special instructions you have submitted with your booking should relate to your reservation and are likely to be addressed on the day of your arrival. If you have any more pressing requests we would suggest you contact the hotel directly by email or phone.
Additional Information
Bookings of 10 rooms or more: We reserve the right to request a deposit on bookings of 10 rooms or more and further terms & conditions may apply, for further details please contact the hotel directly.
Maldron Hotels may change any aspect of this site or its content, including the availability of any suppliers, features, information, or other content, at any time and without notice. The information and prices on this site are not ‘live’ and are updated periodically. While every effort is made to ensure the accuracy of all information and prices, regrettably, errors do occasionally occur. Where a price or information is posted on the website incorrectly due to a technical or human error, we shall not be bound by such price. The prices and any discounts shown on this site are applicable to maldronhotels.com only and may vary from the prices offered for the same service through alternative sales channels.
Gift Cards
Maldron Hotels Gift Cards Terms & Conditions