Frequently Asked Questions

Check-in time is from 3pm.

If you arrive before 3pm we can store your luggage until the room is available. To guarantee early arrival please contact our reservations team on +44 (0) 151 958 9960. Please note that additional charges may apply.

Yes, a guest service is available to hotel guests to store their luggage prior to check-in or on departure. Our porter team would be delighted to store your luggage while you wait.

Advance check-in service is available to our guests who receive the advance check-in email before their stay. In this email you will find everything you need to know regarding your stay with us, including parking and transport information, things to do in the area, breakfast and dining options, room upgrade options as well as offers and much more. Save time at the desk and enhance your stay with our special offers!

Yes, day let rooms are available and should be booked directly with a member of our Reservations team by calling +44 (0) 151 958 9960 or email reservations.liverpool@maldronhotels.com.

Yes, a limited number of our rooms accept roll-away beds or infant cribs. Please contact our reservations team on +44 (0) 151 958 9960 to check availability. Please note that additional charges may apply.

Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please contact us if you would like any additional information.

Yes, the grain & grill Restaurant offers an array of European & Asian dishes to tempt your taste buds. Each dish is carefully prepared by our team of expert chefs and is complemented by a fantastic choice of fine wines.

Our Vitality Breakfast is served in the Grain & Grill Restaurant:

• Monday - Friday from 6.30am to 10.30am
• Saturday - Sunday and bank holidays from 7.00am to 11.00am 

Maldron Hotel Liverpool offers free cancellation up to 2pm day prior of arrival for almost all reservations made on maldronhotels.com . Some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.

Reservations booked on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.

Yes, corporate rates are available. Should you wish to inquire about setting up a preferred agreement, please contact a member of our sales team on +44 (0)844 544 9595.