Frequently Asked Questions

Check-in time to the hotel is from 3.00pm.

Feel free to drop your bags with us earlier on in the day and we will store them in our luggage store whilst you go out and explore.

Early check in is available for a fee, subject to limited availability. To enquire further, please contact our on property reservations team on 01273 435105 or via email reservations.brighton@maldronhotels.com

If you arrive early and have not been able to secure an early check in, we can store your luggage whilst you go out and explore.

Check-out time is before 11am.

We will be happy to store your luggage if you wish to continue to explore the local area before departing the city however, please note we cannot hold luggage over a 24-hour period.

Late check-out is available for a fee and is subject to limited availability. To enquire further, please contact our on property reservations team on 01273 435105 or via email reservations.brighton@maldronhotels.com or ask at reception during your stay.

If a late check-out is not available, we are happy to store your luggage while you explore the local area before departing. Please note that we cannot hold luggage for more than 24 hours.

We are proud to offer superb accessibility throughout our hotel.

Our accessible rooms feature a larger floor area and spacious wet rooms. We offer options for accessible rooms with lowered facilities, as well as those without lowered facilities, to accommodate various needs.

Accessible rooms are available within our Deluxe Double rooms category. To request an accessible room, please contact our on property reservations team on 01273 435105 or via email reservations.brighton@maldronhotels.com.

The hotel entrance is on Cannon Place, if you require step free access, please use the alternative entrance on St Margaret's Place this will also take you directly into the hotel reception.

The hotel entrance is on Cannon Place. For step-free access, please use the alternative entrance on St Margaret's Place, which leads directly to the hotel reception.

Our restaurant, bar, and reception are all on the ground level and fully step-free. Lifts are available to all bedroom floors, except the 7th floor, which is accessible via a flight of stairs.

All meeting rooms are located on a dedicated floor that is step-free and accessible by lift from the hotel reception.

We’re right on Brighton’s glorious seafront, just a 2-minute walk from the Brighton Conference Centre, less than 10-minutes’ walk to Brighton Pier and a 15-minute walk from Brighton’s mainline train station.

Breakfast is served in the restaurant:

Weekdays from 6.30am to 10am.

Weekends (including bank holidays) from 7am to 11am.

There are no booking fees when booking here on our official website, plus if you sign up to Click on Maldron you can enjoy an additional discount off every night of your booking.

Complimentary high-speed Wi-Fi is available throughout our hotel.

Start your day at our Red Bean Roastery coffee dock where you’ll find the perfect blend of coffees, teas and friendly atmosphere. Or stop by at our Grain & Grill bar and restaurant for the finest local produce and a generous serving of hospitality.

The hotel has 5 well-appointed, modern meeting room spaces that are easily adaptable for all types of setups and arranged around a shared breakout space, offering a spot for refreshments and casual seating.

With the capacity to host from 2-100 delegates, all of our rooms come with the latest technology, high-speed Wi-Fi, air-conditioning and most have natural daylight.

All our meeting rooms are equipped with some of the highest spec modern and innovative technology including Clevertouch UX PRO 75” Interactive Display with touch annotation the perfect tool for your hybrid or virtual meeting.

Contact out dedicated events team on 01273 435105 or via email events.brighton@maldronhotels.com

Maldron Hotel Brighton offers free cancellation up to 2pm the day before arrival on flexible rates. Advanced purchase and some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.

Please note that if you have booked an advance purchase rate (as detailed in the rate description), special terms and conditions apply. Your booking cannot be changed, cancelled or refunded and full pre-payment may be taken from your credit card prior to arrival. In the event of a non-arrival, your credit card will be charged for this stay.

Reservations booked on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.

Most of our room types will accommodate a cot.

These are subject to availability; please contact our on property reservations team on 01273 435105 or via email reservations.brighton@maldronhotels.com to request a cot to be set up in your room prior to arrival.

No, pets are not allowed at the hotel, except for guide dogs and service animals.

We’re right on Brighton’s glorious seafront, just a 2-minute walk from the Brighton Conference Centre.

Cash payments are welcome in our hotel. If you choose to pay in cash upon arrival, a security deposit in the form of cash or a pre authorisation on a credit or debit card will be requested, along with photo id.

If you have made an advance purchase booking, payment is required at the time of booking.

All Day Dining at Grain & Grill available from 12pm-9pm daily. From light lunches to divine dinners, there’s something to suit all tastes. On our menus, have a wide range of options to choose from including vegan, vegetarian, and classic flavours from the grill.

Breakfast is served from 6.30am to 10.00am Monday to Friday & from 7.00am to 11.00am on Bank Holidays and Weekends.

The hotel has a dry gym, it is available to residents over 18 years old from 6am to 10pm daily.

Please register at reception during your stay to gain Gym access.

To make a group booking please contact our on property reservations team on 01273 435105 or via email reservations.brighton@maldronhotels.com 

The nearest car park to the hotel is the NCP Brighton Centre, located on Russell Road, which is adjacent to our hotel entrance. You can only access Russell Road from West Street and not from Cannon Place due to the one-way system. 

Our hotel guests can benefit from a discounted price when using a promotional code on the NCP App in advance. 

Please contact our on-property reservations team on 01273 435105 or via email reservations.brighton@maldronhotels.com once you have made your reservation to request access to the promotional code. 

The promotional code needs to be applied to the App prior to entering the car park.

The hotel does not have interconnecting rooms.